Who we are
Our website address is: https://littleblooms.gr.
Little Blooms is an online store offering lingerie, underwear, activewear and related products.
Little Blooms operates as part of DRM GROUP M.I.K.E.
VAT Number / ΑΦΜ: 803145800
GEMI Registration Number / Αρ. ΓΕΜΗ: 190637304000
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, create an account, place an order or contact us.
What Personal Data We Collect
When you use our website, we may collect the following information:
- Name and surname
- Billing and shipping address
- Email address
- Phone number
- Order details and purchase history
- Payment method information
- Account login details, if you create an account
- IP address, browser type and device information
- Any information you choose to send us through contact forms or customer support messages
We collect this information in order to process your orders, deliver your products, provide customer support and improve your shopping experience.
Orders and Payments
When you place an order, we collect the information needed to complete your purchase, including your name, contact details, billing address, shipping address and order details.
Payments by card are processed securely through Stripe. We do not store your full card details on our website. Stripe may process personal data necessary to complete payments, prevent fraud and comply with legal obligations. Stripe provides information about how it handles personal data through its Privacy Center.
If you choose Cash on Delivery, we collect and process the information needed to prepare and deliver your order.
Shipping and Delivery
We share the necessary order and delivery information with shipping or courier providers in order to deliver your purchase. This may include your name, delivery address, phone number and order details.
Customer Account
If you create an account on our website, we store the personal information you provide, such as your name, email address, billing address, shipping address and order history.
You can access, edit or delete certain account information at any time through your account page. Website administrators may also access this information when needed for customer support, order management or security reasons.
Contact Forms and Customer Support
If you contact us through a contact form, email or social media, we may collect your name, email address and any information included in your message. We use this information only to respond to your request and provide support.
Cookies
Our website uses cookies to make the website work properly, improve your shopping experience and remember certain preferences.
Cookies may be used for:
- Keeping products in your cart
- Remembering your login session
- Saving website preferences
- Improving website performance
- Analytics and marketing, where applicable
Some cookies are essential for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent depending on how they are used.
Analytics and Marketing
We may use analytics tools to understand how visitors use our website and improve our services. If marketing or advertising tools are used, they may collect information through cookies or similar technologies, only where permitted by applicable law.
Who We Share Your Data With
We may share your personal data only when necessary with:
- Payment providers, such as Stripe
- Shipping or courier companies
- Website hosting and technical service providers
- Email service providers
- Fraud prevention or security tools
- Legal, tax or regulatory authorities, where required
We do not sell your personal data.
How Long We Retain Your Data
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.
Order and billing information may be retained for as long as required for tax, accounting, legal or administrative purposes.
If you create an account, your account information is retained for as long as your account remains active, unless you request deletion and we are not legally required to keep certain information.
Your Rights
Under applicable data protection laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Request restriction of processing
- Object to certain types of processing
- Request data portability
- Withdraw consent where processing is based on consent
Companies should generally respond to data protection requests without undue delay and in principle within one month.
To exercise your rights, you can contact us using the contact details provided on our website.
Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss or disclosure.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
Contact Us
For any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@littleblooms.gr
Website: https://littleblooms.gr